Terms of service

Terms of Service

Welcome to SURYA GOLD COVERING. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate. However, slight variations in colour, finish, appearance, or size may occur due to photography, lighting, screen settings, or manufacturing processes.

2. Orders

By placing an order, you agree to provide accurate and complete information required for processing and delivery.

We reserve the right to cancel or refuse an order in cases such as incorrect pricing or product information, suspected fraudulent activity, stock unavailability, or other circumstances where fulfilment is not reasonably possible.

3. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Payment must be successfully completed through the payment methods available on our website before an order is processed, unless a different payment arrangement is expressly offered by SURYA GOLD COVERING.

4. Shipping and Delivery

Orders will be dispatched to the delivery address provided by the customer. Delivery times are estimates and may vary due to courier delays, weather, holidays, remote locations, or circumstances beyond our control.

Customers are responsible for providing a correct and complete delivery address and contact information.

5. Returns, Exchanges and Refunds

Our return, exchange and refund conditions are governed by our Return & Refund Policy.

Jewellery is generally non-returnable and non-exchangeable for change of mind, personal preference, colour preference, design preference, or similar reasons.

If you receive a damaged, defective, or incorrect product, please contact us within the time period specified in our Return & Refund Policy.

Nothing in these terms limits any rights that cannot legally be excluded under applicable law.

6. Product Care

Customers are responsible for properly caring for their jewellery after delivery. Exposure to water, sweat, perfumes, chemicals, cosmetics, detergents, or other substances may affect the appearance or finish of jewellery.

Normal wear and tear or damage resulting from improper use may not be considered a product defect.

7. Intellectual Property

All website content, including product photographs, logos, designs, text, graphics, and other materials, belongs to SURYA GOLD COVERING or its respective owners and may not be copied, reproduced, distributed, or used without permission.

8. Website Use

You agree not to use our website for unlawful purposes, fraudulent transactions, unauthorized access, or any activity that may damage or interfere with the website or its services.

9. Changes to These Terms

SURYA GOLD COVERING may update these Terms of Service from time to time. The updated version will be posted on this website and will apply from the date of publication, subject to applicable law.